ATTENTION: Independent & Multi-Shop Auto Repair Owners
ATTENTION: Independent & Multi-Shop Auto Repair Owners
More Booked Appointments. More Cars in Your Bays. From the Calls You're Already Getting.
We audit your advisors talking to your customers. Then we coach based on what's actually there.
The average inbound call costs you $125 to generate yet up to 1 in 3 callers never book. Daily Habits: Call Conversion turns your shop's everyday phone calls into scheduled appointments using your real recorded calls, live advisor coaching, and manager accountability.
conversion
More Booked Appointments. More Cars in Your Bays. From the Calls You're Already Getting.
conversion
The average inbound call costs you $125 to generate yet up to 1 in 3 callers never book. Daily Habits: Call Conversion turns your shop's everyday phone calls into scheduled appointments using your real recorded calls, live advisor coaching, and manager accountability.
Every Missed Call Is a Missed Car
You spend real money to make the phone ring. Here's what ineffective call handling quietly costs you.
Every Missed Call Is
a Missed Car
You spend real money to make the phone ring. Here's what ineffective call handling quietly costs you.
It's Not a Marketing Problem.
It's a Phone Problem.
Most shops don't have a lead problem, they have a conversion problem. And it isn't your advisors' fault: most were never actually taught how to handle the phone.
The first phone call is your first impression. Customers don't know your techs, your warranty, or your reputation yet, they judge you entirely on how that call feels.
It's Not a Marketing Problem.
It's a Phone Problem.
Most shops don't have a lead problem, they have a conversion problem. And it isn't your advisors' fault: most were never actually taught how to handle the phone.
The first phone call is your first impression. Customers don't know your techs, your warranty, or your reputation yet, they judge you entirely on how that call feels.
— MEET —
Daily Habits: Call Conversion
The 12-month program that turns inbound calls into booked appointments by changing behavior,
not handing you another report.
Training doesn't change behavior. Daily habits do.
You're Already Paying to Make the Phone Ring
Every ad, every review, every dollar of marketing exists to do one thing: make your phone ring. The opportunity is already arriving — it just needs an advisor who can convert it.
Capture more from the phone traffic you already have
Reduce price shopping by building value first
Turn a bigger share of callers into booked appointments
The Opportunity
You're Already Paying to Make the Phone Ring
Every ad, every review, every dollar of marketing exists to do one thing: make your phone ring. The opportunity is already arriving, it just needs an advisor who can convert it.
Capture more from the phone traffic you already have
Reduce price shopping by building value first
Turn a bigger share of callers into booked appointments
— Imagine Instead —
Every Advisor Handling Every Call
Like Your Best One
Creates trust in the first ten seconds
Builds value before price ever comes up
Controls the conversation with the right questions
Handles objections without flinching
Converts more callers into booked appointments
One phone process.
One customer experience.
Across every advisor.
— Imagine Instead —
Every Advisor Handling Every Call
Like Your Best One
Creates trust in the first ten seconds
Builds value before price ever comes up
Controls the conversation with the right questions
Handles objections without flinching
Converts more callers into booked appointments
One phone process. One customer experience. Across every advisor.
— INTRODUCING —
Daily Habits: Call Conversion
The 12-month program that turns inbound calls into booked appointments by changing behavior, not handing you another report.
Training doesn't change behavior. Daily habits do.
— HOW IT WORKS —
A Simple Monthly Rhythm That Compounds All Year
Audit → Identify → Coach → Reinforce → Measure again
— HOW IT WORKS —
A Simple Monthly Rhythm That Compounds All Year
— WHAT'S INCLUDED —
Everything Inside Your Daily Habits Program
— DAILY HABITS ENGAGEMENT TRACKER —
Train Your Team. Track the Progress. Transform Every Call.
Shop Owners Portal
See the work. Support the growth. Build a stronger front counter.The DHCC Shop Owner Portal gives owners visibility into their team’s class schedule, attendance, assignments, recordings, and progress without chasing updates. You can identify where support is needed, reinforce accountability, and help turn Call Conversion training into better conversations, stronger follow-up, and more consistent results in the shop.
Train Your Team. Track the Progress. Transform Every Call.
Master the Call. Build the Confidence. Grow the Results.
Students Portal
Turn every Call Conversion lesson into confident, repeatable client conversations. The DHCC Student Portal gives your team one clear place to access upcoming classes, recordings, assignments, attendance, messages, and progress tools. No searching through emails or wondering what comes next. Students can stay prepared, complete the work, and build stronger call-handling habits week after week.
— DAILY HABITS ENGAGEMENT TRACKER —
Train Your Team. Track the Progress. Transform Every Call.
Shop Owners Portal
Train Your Team. Track the Progress. Transform Every Call.
See the work. Support the growth. Build a stronger front counter.The DHCC Shop Owner Portal gives owners visibility into their team’s class schedule, attendance, assignments, recordings, and progress without chasing updates. You can identify where support is needed, reinforce accountability, and help turn Call Conversion training into better conversations, stronger follow-up, and more consistent results in the shop.
Students Portal
Master the Call. Build the Confidence.
Grow the Results.
Turn every Call Conversion lesson into confident, repeatable client conversations. The DHCC Student Portal gives your team one clear place to access upcoming classes, recordings, assignments, attendance, messages, and progress tools. No searching through emails or wondering what comes next. Students can stay prepared, complete the work, and build stronger call-handling habits week after week.
— WHAT'S INCLUDED —
Everything Inside Your Daily Habits Program
— The 12-Month Journey —
Your Team's Road to Phone Mastery
— The 12-Month Journey —
Your Team's Road to Phone Mastery
— Why We're Different —
Most Companies Hand You a Report. We Change Behavior.
An AI tool tells you what happened on the call. It won't coach your advisor to fix it. We do.
— Why We're Different —
Most Companies Hand You a Report. We Change Behavior.
An AI tool tells you what happened on the call. It won't coach your advisor to fix it. We do.
— THE PAYOFF —
What Better Phone Habits Actually Get You
You don't need more leads. You need to stop losing the ones you're paying for.
— THE PAYOFF —
What Better Phone Habits Actually Get You
You don't need more leads. You need to stop losing the ones you're paying for.
— WHAT SHOPS ARE SAYING —
Real Change Owners Can Feel
"I've been trying to use everything we learned! Throughout yesterday and today, I have been focusing on using customer names, the F.O.R.D. method, and implementing the sales cycle! I already had two customers call out my service skills. One of them was a phone quote who told me he decided to come in because he felt like he'd known me his whole life!"
— WHAT SHOPS ARE SAYING —
Real Change Owners Can Feel
"I've been trying to use everything we learned! Throughout yesterday and today, I have been focusing on using customer names, the F.O.R.D. method, and implementing the sales cycle! I already had two customers call out my service skills. One of them was a phone quote who told me he decided to come in because he felt like he'd known me his whole life!"
Meet Your Coach
Jen Davis
Sales & Training Specialist · Transformers Institute
Jen brings 8+ years in the automotive industry and over 17 years in progressive sales roles. Formerly with Elite Worldwide where she was recognized as Ratchet+Wrench's All-Star Service Advisor Trainer, she specializes in advisor training, sales strategy, and prospecting.
She doesn't just score your team's calls. Jen coaches your advisors and managers month after month, getting in the reps until better phone handling becomes second nature.
Meet Your Coach
Jen Davis
Sales & Training Specialist · Transformers Institute
Jen brings 8+ years in the automotive industry and over 17 years in progressive sales roles. Formerly with Elite Worldwide where she was recognized as Ratchet+Wrench's All-Star Service Advisor Trainer — she specializes in advisor training, sales strategy, and prospecting.
She doesn't just score your team's calls. Jen coaches your advisors and managers month after month, getting in the reps until better phone handling becomes second nature.
— WHo it's for —
Built for Shops That Already Have the Phones Ringing
The one requirement: your phone is already ringing and you're ready to turn more of those callers into customers.
— WHo it's for —
Built for Shops That Already Have the Phones Ringing
The one requirement: your phone is already ringing and you're ready to turn more of those callers into customers.
— QUESTIONS —
You're Probably Wondering…
My advisors are too busy for more meetings.+
I already have call tracking or an AI call tool.+
How is this different from a training course we bought?+
What do I have to do as the owner?+
How fast will we see results?+
— QUESTIONS —
You're Probably Wondering…
My advisors are too busy for more meetings.+
I already have call tracking or an AI call tool.+
How is this different from a training course we bought?+
What do I have to do as the owner?+
How fast will we see results?+
Ready When You Are
Turn the Calls You're Already Getting Into Cars in Your Bays
Every day without a consistent phone process is another day of $125 calls leaking out the bottom. Book a call and we'll walk you through exactly how Daily Habits turns more of those callers into booked appointments.
Training doesn't change behavior. Daily habits do.
Ready When You Are
Turn the Calls You're Already Getting Into Cars in Your Bays
Every day without a consistent phone process is another day of $125 calls leaking out the bottom. Book a call and we'll walk you through exactly how Daily Habits turns more of those callers into booked appointments.
Training doesn't change behavior.
Daily habits do.
Transformers Institute , LLC Copyright 2026.
All materials on this website are the property of Transformers Institute . All rights reserved.
Contact# 719-309-1164
Transformers Institute , LLC Copyright 2026.
All materials on this website are the property of Transformers Institute . All rights reserved.
Contact# 719-309-1164